By accessing and using this website, you agree to all the terms and conditions stated below. If you do not agree to these terms and conditions, or any part of them, please do not use this website.

Article 1: A section on this website contains images of tobacco and other age-restricted products. You must be at least 21 years of age to use this website.

Article 2: All orders are subject to approval by www.illsupplyandco.com

www.illsupplyandco.com reserves the right to cancel, reject, or modify your order for any reason. After placing an order, a ‘Pending’ email is sent to confirm receipt of the order, but it does not indicate approval. Order approval is confirmed in a subsequent email. If a product is out of stock, the customer will be informed.

Article 3: Shipping is provided by United States postal or courier services and typically takes between 3 and 7 days, depending on your destination city.
Delivery times may be extended due to customs delays, extreme weather or local postal issues.
Delays are beyond our control, and we are not responsible for any such delays.

Article 4: In the case of incorrect or missing delivery, please contact us with your order number within 14 days. (7 days for wraps)
For missing items: Contact us with pictures of the delivered parcel upon receipt. We will ship the missing items as soon as possible.
For wrong items: Goods must be returned undamaged and in their original packaging.
If you choose to accept the wrong items, please contact us with your order number.

Contact email: illsupplyandco@yahoo.com

Cancelation
If the customer wishes to cancel an order (before it has been shipped), simply send an email to illsupplyandco@yahoo.com with your cancellation request. Your request will be processed as soon as possible. All orders are processed within 24 hours.

Chargeback Policy
For a customer to request a chargeback, www.illsupplyandco.com  must be proven to have violated the stated terms, with valid documentation provided to the customer’s bank. Fraudulent chargeback attempts will result in legal action by www.illsupplyandco.com and its legal representatives.
By using this website, you agree to all the terms and conditions stated above. If you disagree with any part of these terms, please do not use this website.

For assistance, contact illsupplyandco@yahoo.com

All communication must be in English.